theme-elegance/mails/en/contact_form.txt

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{shop_url}
Hi {firstname} {lastname},
Thank you for contacting {shop_name}! Your inquiry is important to us, and we appreciate the opportunity to assist you.
Order ID #: {order_name}
Product: {product_name}
Attached file: {attached_file}
Our support team is reviewing your message and will get back to you shortly with the information you need. If you have any further questions in the meantime, feel free to reach out.
We value your trust in {shop_name}({shop_url}).